Frequently Asked Questions

our aim is to make everything as clear as possible.

But, if you haven't found what you were looking for, feel free to get in touch

chats@triplextension.com

 

When will I get my order?

Most items are despatched within 48 hours and delivered between 3-5 days.

We are a small team who work hard to keep our customers happy and make sure every single detail is accounted for - however we do not tailor to the 'amazon prime' society and for good reason.

The vast majority of our items are handmade to order and we pride ourselves on providing the very best there is, all of which takes time. 

lead times for bespoke/custom items will always be easily found on the item descriptions themselves, if in doubt drop us an email 

I ordered some gymnastic grips, but I haven't had anything yet?

all of our gymnastic grips are custom made to each individual and orders are fulfilled in two parts. 

you will receive a sizing kit first and then, once completed, your grips will be despatched. 

For more details and current lead times click here 

Can I get custom items made for me even if I don't live in the uk?

Of course, all of this is possible and achieved in the same way we cater to our uk athletes - via a sizing kit.

we often make bespoke items for athletes all over the world. 

we ship to every country that Royal Mail does. 

Can I get my Triple Xtension kit personalised?

custom orders are our speciality, we have the means and expertise to personalise everything we make. 

Whether you want your name, a motto or even your gym logo on an item (t-shirt, wrist wraps, gymnastic grips etc) then we can do it - just ask

Do you sponsor athletes?

we always support our customers in any way we can

if you are an avid triple xtension fan and would like to represent a brand you believe in, both at competitions and training, then message us. 

it says your items are handmade, who makes them?

we do! meet the team here 

all of our claims are always true and accurate. 

everything is made and produced by us

we sew our wristwraps & gymnastic grips, design our own artwork, hand print our clothing and create our own content - always with our strong conviction for quality as a priority