we aim to despatch orders (not custom) within a couple of days. things can get busy and we want everything to be perfect rather than rushed.
we charge one flat fee for uk shipping which is sent via a standard 2nd class service. Please note this is not a trackable service.
custom items (only) are sent via a signed for service. this gives us (Triple xtension) confirmation of delivery as well as insurance sufficient for the item enclosed. again this is not a trackable service.
If you require your order to be sent via a trackable service then please choose this upgraded option at checkout.
£4 flat rate
£10 flat rate
£12 flat rate
Easy Returns & Exchanges
sometimes things aren't right or you need a different size
returns are easy, just email us and we'll tell you how
return postage costs must be met by the customer (unless an error has been made on our part)
orders to be refunded will be minus initial postage costs
bespoke items cannot be returned or exchanged, due to the nature of these items.
if there is a problem however, talk to us and we'll see what can be done
if you want to order as a group (or gym) to save on postage, we are happy to accommodate bulk orders. and often do this
email firstname.lastname@example.org to arrange this