Shipping Methods

we aim to despatch orders (not custom) within a couple of days. things can get busy and we want everything to be perfect rather than rushed.

we charge one flat fee for uk shipping which is sent via a standard 2nd class service. Please note this is not a trackable service.

custom items (only) are sent via a signed for service. this gives us (Triple xtension) confirmation of delivery as well as insurance sufficient for the item enclosed. again this is not a trackable service.

If you require your order to be sent via a trackable service then please choose this upgraded option at checkout.

uk
£4 flat rate

Europe 
£10 flat rate

 

worldwide
£12 flat rate

Easy Returns & Exchanges

sometimes things aren't right or you need a different size

returns are easy, just email us and we'll tell you how

return postage costs must be met by the customer (unless an error has been made on our part)

orders to be refunded will be minus initial postage costs

bespoke items cannot be returned or exchanged, due to the nature of these items. 

if there is a problem however, talk to us and we'll see what can be done

 

 

if you want to order as a group (or gym) to save on postage, we are happy to accommodate bulk orders. and often do this

email chats@triplextension.com to arrange this